On-site chat
Use the chat button for general product and order questions.
Contact Petlux
Questions about a product, order or delivery? Send us a message and include the email used for your order when applicable.
1521501581@qq.com is the formal contact channel for order, return, privacy and dispute records.
Social support
Instagram, TikTok and YouTube links will be added after the store build is approved.
Please do not post order numbers, addresses, phone numbers or other private information in public comments.